Community Manager

Main Mission

The Community Manager is responsible for developing, engaging, and growing the brand’s online communities across social media and digital platforms. They ensure consistent communication, create engaging content, and strengthen the company’s brand awareness and reputation.

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Key Responsibilities

1. Strategy & Planning
   • Develop and implement the brand’s social media and digital communication strategy.
   • Create and maintain a content calendar aligned with marketing objectives.
2. Content Creation & Management
   • Write and publish platform-specific content (Facebook, Instagram, LinkedIn, TikTok, X…).
   • Produce or coordinate the creation of visuals, videos, infographics, and other multimedia assets.
   • Adapt tone and style according to target audience and channel.
3. Community Engagement
   • Interact with the community (respond to messages, moderate comments).
   • Increase engagement through interactive initiatives (contests, polls, live events…).
4. Monitoring & Analytics
   • Track trends, hashtags, and industry news.
   • Monitor performance (engagement rate, reach, follower growth) and suggest optimization strategies.
   • Oversee brand reputation and flag potential crises.
5. Internal Collaboration
   • Work closely with marketing, communication, design, and customer service teams.
   • Contribute to advertising campaigns and influencer partnerships.

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Required Skills

• Technical:
  • Proficiency in social media platforms and management tools (Meta Business Suite, Hootsuite, Buffer…).
  • Basic knowledge of SEO and paid advertising (Meta Ads, Google Ads).
  • Strong writing and storytelling skills.
  • Knowledge of graphic design tools (Canva, Photoshop) and video editing software (CapCut, Premiere Pro…).
• Personal:
  • Creativity and innovative thinking.
  • Excellent written and verbal communication skills.
  • Ability to work under pressure and meet deadlines.
  • Strong organizational and teamwork skills.
  • Curiosity and ongoing interest in digital trends.

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Profile

• Degree in Communication, Digital Marketing, Journalism, or related field.
• 1–3 years of experience in community management or a similar role.
• Bilingual or multilingual skills are a plus, depending on the market.

Benefits & Perks

• Flexible working hours / remote work options.
• Continuous learning and development opportunities.
• Participation in events and professional networking opportunities.